Mercy Records Entertainment (OPC) Private Limited (“we,” “us,” or “our”) values your privacy and is committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.mercyrecords.in) and use our services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services. We collect various types of information to provide and improve our services, including personal information such as full name, contact details (email, phone number), address (if required), payment details (for transactions), demographic information (such as location, preferences, and interests), and any other information provided voluntarily through forms, registrations, or inquiries. Additionally, we collect non-personal information such as browser type and version, device information, IP address, and website usage data (cookies, log files, analytics data).

We collect and use your data for the following purposes: to process transactions and provide requested services, improve our website, services, and customer experience, send promotional emails about new products, special offers, and updates (with your consent), conduct customer surveys, feedback, and market research, ensure security and prevent unauthorized access, and comply with legal and regulatory requirements. We take strict measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure encryption of sensitive data, firewall and intrusion detection systems, access control and authentication mechanisms, and regular security audits and updates. However, while we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

A cookie is a small file stored on your computer that helps us analyze website traffic and personalize your experience. We use cookies for analyzing user behavior to improve website functionality, storing user preferences, and enhancing security and fraud prevention. You can choose to accept or decline cookies in your browser settings. However, disabling cookies may limit your ability to fully experience our website. We do not sell, rent, or trade your personal information. However, we may share data with service providers such as payment processors, email services, and analytics providers (who are obligated to keep your information confidential), legal authorities if required by law, court order, or to protect our legal rights, and in the event of a business transfer such as a merger, acquisition, or sale of assets.

You have the following rights regarding your personal data: access and correction (you can request a copy of your personal data or correct inaccuracies), data deletion (you can request deletion of your data, subject to legal obligations), and marketing preferences (you can opt out of marketing communications at any time by emailing us at admin@mercyrecords.in). To exercise these rights, please contact us at admin@mercyrecords.in or at our office address: 1104, Shivalik Shilp, Nr. Iscon Cross Roads, Iscon, Ahmedabad – 380016, Gujarat, India. We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Once no longer needed, data will be securely deleted. Our website may contain links to external sites. We are not responsible for the privacy policies or content of third-party websites. We encourage users to read the privacy policies of any external sites they visit.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us for removal. We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

For any questions or concerns regarding this Privacy Policy, please contact us: Mercy Records Entertainment (OPC) Private Limited Address: 1104, Shivalik Shilp, Nr. Iscon Cross Roads, Iscon, Ahmedabad – 380016, Gujarat, India Email: admin@mercyrecords.in Phone: +91 7984109221. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.